The rental industry tends to be something of its own community — the kind of business where owners and employees know the owners and employees at other rental businesses in surrounding areas. There are often links and ties from one rental person to another, and one rental business to another. That is certainly true for Gerken Rent-All and its Overland Park, Kan., store at 15273 Metcalf, a building that has been witness to thousands of rental transactions throughout the years. Its ...

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