John Deere Offers New Features at Operations Center to Enhance Customer Experience
John Deere is enhancing the digital customer experience with new features in John Deere Operations Center. These customer-focused updates allow users to access comprehensive jobsite data and machine health information, empowering them to make real-time decisions that drive profitability. John Deere is committed to investing in the digital customer experience, building out existing tools like Operations Center and Equipment Mobile with new features and enhancements.
Using feedback from John Deere customers, the added features and enhancements directly address challenges industry professionals face every day. “Our customers voiced their needs for solutions that help provide additional jobsite monitoring and analysis to manage costs, optimize productivity and ultimately increase profits,” said Katie Voelliger, product marketing manager, John Deere. “With the introduction of new features within Operations Center, our customers can now monitor their fleet more effectively than ever before. This not only helps maximize productivity, it empowers operators and fleet supervisors to fully leverage their technology investments on the job.”
● Remote Display Access: Facilitates remote monitoring and operator support, allowing control of the display and adjustment of settings to enhance productivity and maximize machine uptime.
Recently added features/enhancements:
● Custom Alerts: Customers can be alerted when idle time, speed or fuel levels exceed limits. These alerts enable proactive planning, ensuring fuel usage and maximizing job site productivity.
● Jobsites with Summary Cards: Monitors jobsites in near real-time with Jobsite Manager and Summary Cards. Customers can easily create, track, and optimize jobsites to improve productivity and efficiency. Paired with Summary Cards, customers can monitor progress, fuel consumption, and machine locations, driving profitability and enhancing operational performance. Jobsites can also be automatically created when the automatic toggle is on.
Machine Analyzer Updates: Provides default customer reports to track operator use of grade control and its impact on productivity as well as payload weighing
Equipment Mobile enhancements and features:
Regarding maintenance, there are a variety of new solutions available to customers to help keep the jobsite running smoothly. The Maintenance Plan Auto Assignment within Equipment Mobile empowers dealers to proactively plan and provide maintenance solutions with seamless communication to ensure customers’ equipment is readily available. With this feature, customers can add factory maintenance plans to their machines, see specific parts needed for service, streamline maintenance set up and empower customers to manage their machines efficiently.
The John Deere Equipment Mobile app helps customers manage their equipment with less effort. With this app, customers can look up information in the Operator’s Manual, quickly find parts and maintenance schedules, track past or upcoming service, and more.
To learn more about the latest John Deere construction technology solutions and connectivity features, visit JohnDeere.com or contact your local John Deere dealer.
