Three rental companies earned Innovation Awards for their implementation and use of Point of Rental software. The winner of the Rental Expert Award was Elite Events & Rentals, Oldsmar, Fla., for its use of Dispatch Center. As the company converted from paper-and-clipboard delivery to Dispatch Center, it was able to eliminate missed deliveries and optimize truck routes, saving time and money, and enhancing customer satisfaction with advance delivery notifications. It also provided accurate information through real-time insight when customers called asking what time their items would arrive.
Runner-up in the category was Pedersen’s Event Rentals in Seattle.
Also winning for use of Rental Essentials was Epic Event Rental in Eden Prairie, Minn., for its Online Store, using Essentials’ web service to tie inventory management to an online storefront. The feature helped the company provide a new level of customer service, as customers were able to use the web portal to reserve equipment online and get confirmation that items were available in real time, helping boost the company’s earnings 30 percent compared to 2015.
“We’re really proud of our winners this year,” said Point of Rental CEO Wayne Harris. “It’s great to be able to see how our software is helping companies and hear those success stories. And after introducing Rental Elite earlier this year, we’re looking forward to hearing what those companies are implementing in 2017.”
Point of Rental’s International Innovation Awards are given out annual at POR’s International Conference.
