Wagner Equipment Selects Lawson Software to Improve Sales, Service and Rental Efficiency

Lawson Software last week said that Wagner Equipment Co., a leading Caterpillar dealer based in Denver, has licensed the Lawson for Equipment Service Management and Rental Suite. Wagner will deploy the Lawson system to help being new capabilities, functionality and improved efficiencies into its business. The software helps equipment dealers better manage sales, service, maintenance and equipment rental operations.

Wagner Equipment Co. had looked for a new integrated enterprise solution to replace its current disparate business systems. The goal with the new Lawson system is to help bring greater efficiency, improve employee productivity and enhance the reporting process by delivering a single source of the data and information.

Lawson’s system is designed to help equipment dealers manage equipment from initial sale through its useful life until disposal, supporting integration across a dealer’s global supply chains and links back to the equipment manufacturers. It improves integration across the dealer’s internal sales, finance, service, warranty and rental departments, and helps dealers process customer orders and warranty claims more quickly.

Lawson is based in St. Paul, Minn. Wagner, a Caterpillar dealer covering Colorado, New Mexico and far west Texas, has long been one of the pace-setters in the Caterpillar dealer network in its implementation of the Cat Rental Store concept. Wagner is No. 26 on the RER 100.