Multiquip Inc. announces changes to its online parts ordering platform powered by SmartEquip. The changes go live November 18 and feature a completely redesigned interface that simplifies and enhances the customer experience.
Every enhancement takes into consideration Multiquip’s broad user base and its unique work environments. Whether deployed in construction, industrial, rental or repair; equipment technicians require an easily accessible online tool for both shop and field environments. The redesigned SmartEquip platform succeeds by offering:
- Improved functionality for mobile devices makes identifying and ordering parts easier for technicians while in the field.
- Powerful search engine enables users to quickly identify the machine model, subassembly or component in need of replacement.
- Document access now offers quick downloads of invoices to facilitate billings and access to product documentation.
- Shopping cart offers more information about your order and offers the flexibility of saving items in the cart to manage your purchases.
- Streamlined password retrieval provides the information you need with less delay.
Altogether, these enhancements will benefit parts specialists, equipment technicians, fleet managers and business owners by providing the ability to accurately and efficiently order parts and reduce equipment downtime. Additionally, Multiquip’s parts sales specialists and technical support team are available to assist customers whenever needed.
