At ConExpo 2017 Perkins is announcing three significant new investments in its aftermarket offering, giving end users quick access to genuine Perkins parts, up-to-date information on theirand service and support from their local Perkins distributor.
“This is the start of an exciting journey for Perkins and our Aftermarket business,” said Chris Snodgrass, vice president global sales, marketing, service and parts. “The new initiatives we’re promoting at ConExpo 2017 will enhance the service and support millions of Perkins end users already receive from our global network of trained Perkins distributors.”
Initially targeted at U.S. customers, Perkins has announced that a new online platform called perkins.com/shop will be coming soon. The online shop will allow U.S. customers of Perkins engines to buy genuine Perkins parts over the internet.
The online shop will initially offer quick access to the most commonly ordered Perkins parts. If a part isn’t currently available to buy through perkins.com/shop then end users will be able to register their interest in the product. This request will be passed on to the local Perkins distributor, who will follow up with the customer on their purchase and other service needs.
The online shop is supported by a new Perkins Regional Parts Distribution Center in Kentucky. Parts ordered through the shop will benefit from rapid shipping by air and road, depending on the customer’s preference, direct from the Kentucky parts warehouse.
Targeted at machine owners, rental businesses, repair and engineering shops and mobile service and repair engineers, perkins.com/shop will initially only accept and process orders from a U.S. address.