Cummins Inc. has launched parts.cummins.com, an innovative approach to its online parts catalog. The new site allows users to search for parts information using any serial or part number available on their Cummins engine or component including Holset turbochargers, Onan generators, after-treatment solutions and Fleetguard filtration solutions. Customers no longer need to visit multiple sites to research Cummins associated parts.
“Never before have you seen a consolidated open access parts catalog like this from Cummins,” said Mike Champlin, director of aftermarket information management for Cummins. “Parts.cummins.com was built to empower our customer’s success by finding the right part the first time, every time.”
Customers now have the ability to quickly identify the correct parts and create a pick list that they can share with any Cummins distribution partner, who can then accurately quote and fulfill their order through the Cummins global network of central warehouses and regional distribution centers. By providing customers the ability to accurately identify parts and having stock of those parts closer to the point of use, Cummins is helping get customers back to work as fast as possible.
Parts.cummins.com offers unique part details including engine system, sub-system, and individual part graphics. Part detail pages will also include part dimensions, alternative part options including supersessions, and applicable part related kits to ensure customers get all the parts they need the first time. Additionally, parts.cummins.com is mobile device ready for a responsive experience and easy navigation. The site is available globally at no charge and with no registration required.
In the coming months, additional features will be released including language translations and the capability to search by unique part attributes like dimension, saleability, voltage, flywheel rotation, thread pitch and more.
About the Author
Michael Roth
Editor
Michael Roth has covered the equipment rental industry full time for RER since 1989 and has served as the magazine’s editor in chief since 1994. He has nearly 30 years experience as a professional journalist. Roth has visited hundreds of rental centers and industry manufacturers, written hundreds of feature stories for RER and thousands of news stories for the magazine and its electronic newsletter RER Reports. Roth has interviewed leading executives for most of the industry’s largest rental companies and manufacturers as well as hundreds of smaller independent companies. He has visited with and reported on rental companies and manufacturers in Europe, Central America and Asia as well as Mexico, Canada and the United States. Roth was co-founder of RER Reports, the industry’s first weekly newsletter, which began as a fax newsletter in 1996, and later became an online newsletter. Roth has spoken at conventions sponsored by the American Rental Association, Associated Equipment Distributors, California Rental Association and other industry events and has spoken before industry groups in several countries. He lives and works in Los Angeles when he’s not traveling to cover industry events.