Solutions By Computer
Enfinity is a management system created for rental businesses by the same core development team that created the industry's flagship CounterPro system. Windows-based Enfinity is designed to take a mission-critical approach to managing rental inventory for the highest possible return on investment.
Todd Phillips, general manager for Jefferson Rent-All in Jefferson, N.C., started using the Enfinity system last year. “Enfinity's Windows platform gives us the flexibility to add functionality like PartyCAD software and delivery routing,” Phillips says. “With us, everything comes down to customer service. I want to arm all our employees with the technology tools to achieve a level of customer service that sets us apart. For example, when a customer calls to ask about the reach on a particular machine, we have the manufacturer's specs stored as a PDF file in Enfinity, so we can just call it up on the screen.”
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Result Group
The rentalresult Customer Relationship Management module is a Java-based enterprise business system covering rental, sales, equipment maintenance, complete financials, purchasing and integrated business intelligence report tools. Chicago-based NES Rentals recently implemented the application across its 80 branch locations.
“It is clear from our evaluation that the rentalresult system is suitable for NES Rentals,” says Ananda Rakhit, chief information officer of NES Rentals. “The implementation of a corporate CRM system is a fundamental part of our customer service efforts and growth strategy.”
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Alert Management Systems
Alert EasyPro now features new Internet-based capabilities. The Alert Dashboard provides a new main menu that is customizable by store and by end user to provide instant access to Alert EasyPro and any other application that can be accessed via Internet browser. The Web Links area launches websites or web-based applications instantly. The Favorites area accesses hundreds of Alert reports, formatted to display in a web browser, Excel spreadsheet or other Windows applications.
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RMI Corp.
RMI Corp. announces eight new clients for its ADVANTAGE software including heavy construction equipment, modular buildings, safety equipment, aerial equipment and HVAC rental businesses. ADVANTAGE is designed to offer many industry standard set-ups to overcome the challenges members of the equipment rental industry face on a daily basis. New clients include All Reach Equipment in Connecticut, Trane Rental Services in North Carolina, Leasco Equipment Services in Ohio, Edgar Machinery Corp., in Texas, and Power Plus Rentals in Alberta, Canada.
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Orion Software
Sirius Pro is Windows-based rental management software that enables users to control activities, clients and inventories while integrating with accounting software packages such as QuickBooks. Orion Software also offers Sirius Lite, which focuses on the main aspects of rental management such as quotations, reservations, availability, contracts and invoicing, accounts receivable and inventory control.
Philadelphia-based Superior Scaffolding decided to implement Sirius Pro in 2006 after trying a combination of different products to manage its business.
“The trainers and support staff at Orion have been awesome and very thorough, and they are always available, which is a very important aspect to us,” says Superior's IT manager Shawn MacDonald. “On a project like this, support from the vendor is key, and Orion is always there for us.”
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Genisys Software
Genisys Software introduces a new product designed to allow customers to access their company database from any Windows Mobile 5.0-based smart phone. The system is completely integrated to Genisys' AlphaRental software. Features designed to benefit the rental company include checking customer account balances and recent activity; checking inventory availability for any date; checking revenue totals by store location for any date range; a by-location summary of total investment in rental and resale inventory and also utilization of current rental inventory; and delivery confirmation with signature capture and date/time stamp.
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Wynne Systems
RentalMan is designed to provide the most complete and customizable market application suite to yield maximum business efficiency at any scale. With the release of Version X, Wynne Systems enhanced the basic structure of RentalMan and added new menu options. Key enhancements include expanding the G/L code, job costing, on-screen pre-lien information, tier level approval requisitions and driver's license swiping. In total, Version X has more than 27,000 hours of enhancements.
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SmartEquip
SmartEquip introduces the SE Warranty module to the SmartEquip Efficiency Suite. SE Warranty standardizes the process of submitting and receiving warranty claims, enabling consistent management of warranty processes, communications and status updates. Features include warranty claim creation that prompts for all required information, including model number, serial number, service date and service hours, so that the claim is submitted accurately and completely. Claim status updates can be viewed to track the progress of warranty submission. The module is available to fleet owners who implement SmartEquip's e-FleetPro and for OEMs who utilize the company's product support suite.
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Point of Rental Systems
Known for providing turnkey systems, Point-of-Rental Systems offers complete support packages that include yearly updates to its Windows-based rental management software. Enterprise Release 10.0 features hundreds of enhancements, including electronic signature capture, a separate delivery truck routing module and a resale item inventory report designed to better equip owners in making buying decisions.
Barry Sawyer, president of Oklahoma City-based A & B Rent-All, a second-generation rental company that has used Point-of-Rental software for the past 20 years, is pleased with the dependability that the company's software has provided. “My favorite feature of Enterprise is the scanner,” says Sawyer. “Now I just scan the driver's license and have their picture and information, and don't have to type any of it — sweet and easy!”
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Systematic
According to rental management software supplier Systematic, which is operated by Texada Software, management dashboards are the latest trend in analyzing key management information. Systematic Dashboard uses a wide selection of real-time graphical displays that are fully customizable to emphasize current, past and projected activities. Users can monitor financial metrics, contracts and customer volumes along with equipment and staffing utilizations for a complete, instant picture of the overall business. Systematic Dashboard is available as an additional module to all Systematic clients using SRM 6.0.
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Qualcomm
Qualcomm introduces GlobalTRACS 4.0, a software and over-the-air firmware update resulting in two new major features — maintenance profiles and curfew security. The new multiple maintenance profile feature provides notifications when maintenance is due for various types of service on a piece of equipment. Users can now identify multiple service points scheduled at different intervals. The new engine-start curfew function allows customers to define the acceptable range of time that an engine can run. Customers can also establish a time-sensitive electronic curfew boundary around each piece of their equipment.
Lemont, Ill.-based Illini Hi-Reach was experiencing lost revenue and product inefficiencies before incorporating GlobalTRACS. Since employing the equipment management solution, the company discovered one of its customers using the equipment after it was called off rent. Since then, Illini not only recovered the lost revenue, but the GlobalTRACS system has assisted in revenue growth as well.
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