Alert Rental Software Partners with FleetUp to Boost Communication to Make Deliveries More Effective
Alert Rental Software has partnered with FleetUp to improve communication between dispatchers, drivers and customers to make deliveries more effective. FleetUp integrates into Alert’s software to automate the most important parts of the delivery process, giving dispatch, drivers and customers real-time shipment GPS locations and ETAs.
“We’re delighted to partner with FleetUp to bring even more value to Alert’s Dispatcher Dashboard. Our integration will save Alert customers time and money, and we’re excited to continue developing innovative GPS solutions together,” said Mary Crosslin, co-president/chief operating officer of Alert Rental.
As soon as drivers are ready to start their delivery, they click “Start Delivery” on their mobile app. The app automatically generates the delivery address, route, and order info. At the same time, the end-customer receives an automated ETA via text or email. Meanwhile, dispatch monitors every step of the process remotely.
FleetUp, the mobility industry’s premier telematics provider, and Alert, the rental industry’s most comprehensive software provider, deeply understand customer needs. In a space that’s increasingly automated, many technology providers forget that the ultimate goal of automation is to help people – the employees businesses depend on and the customers businesses serve.
“FleetUp's solutions are not only designed to make companies more efficient, they also help our clients create a stronger experience for their customers,” said FleetUp CEO Ezra Kwak.
About the Author
Michael Roth
Editor
Michael Roth has covered the equipment rental industry full time for RER since 1989 and has served as the magazine’s editor in chief since 1994. He has nearly 30 years experience as a professional journalist. Roth has visited hundreds of rental centers and industry manufacturers, written hundreds of feature stories for RER and thousands of news stories for the magazine and its electronic newsletter RER Reports. Roth has interviewed leading executives for most of the industry’s largest rental companies and manufacturers as well as hundreds of smaller independent companies. He has visited with and reported on rental companies and manufacturers in Europe, Central America and Asia as well as Mexico, Canada and the United States. Roth was co-founder of RER Reports, the industry’s first weekly newsletter, which began as a fax newsletter in 1996, and later became an online newsletter. Roth has spoken at conventions sponsored by the American Rental Association, Associated Equipment Distributors, California Rental Association and other industry events and has spoken before industry groups in several countries. He lives and works in Los Angeles when he’s not traveling to cover industry events.