PacWest Machinery has acquired land in Spokane, Wash., for the construction of a new dealership facility. Beginning in the second quarter of 2019, PacWest Machinery customers in eastern Washington and northern Idaho will be supported and serviced from the new dealership, just minutes away from the company’s current location.
PacWest Machinery is the dealer in the Pacific Northwest for Volvo Construction Equipment and other leading brands of equipment.
The new 30,000-plus-square-foot building will sit on approximately nine acres and include a 14-bay service center designed to accommodate a full range of equipment. There will be an expanded parts warehouse, modern showroom and state-of-the-art service capabilities, the company said. The larger facility will enable the company to stock more equipment as well as host demonstrations and training. The new location will have easy freeway access.
“PacWest continues to make key investments to meet the needs of our customers,” said Jolene Logue, president of PacWest Machinery. “Delivering responsive service requires that we provide our employees the facilities, tools and training to perform at their best.”
“With this larger and more efficient facility, our team will deliver even higher levels of service excellence,” added Scott Upton, Spokane branch manager for PacWest. “With this larger and more efficient facility, our team will deliver even higher levels of service excellence.”
PacWest Machinery has responsibility for the sales, rental and aftermarket support in the Pacific Northwest for the full line of Volvo’s general production, road machinery and compact equipment. In addition, the company supplies equipment from other manufacturers including Metso Minerals, Roadtec, Tymco, GOMACO, Etnyre, Broce, Gensis, FRD Furukawa and others. PacWest provides equipment and after-market services from four locations: Seattle and Spokane, Wash.; and Portland and Eugene, Ore., plus additional support from an extensive mobile service fleet. PacWest Machinery is owned by the Joshua Green Corp. and company management.
“We are excited to see PacWest Machinery invest in the infrastructure necessary to deliver exceptional customer support,” said Stephen Roy, president, Volvo CE Region Americas. “As Volvo grows its business in North America, investments like this are critical to providing customers with unique solutions and ensuring that they enjoy the highest uptimes in the industry from their machines. We’re confident that with this new facility, PacWest will deliver the premium experience customers expect.”
