Northern California equipment rental company A Tool Shed last month wrote its one millionth rental contract using Enterprise rental management software by Point-of-Rental Systems. Established in 1945, A Tool Shed is a family-owned business with six locations in the Greater San Francisco Bay Area.
In anticipation of the milestone, Point-of-Rental created a customized contract that read: “Congratulations! You are our one millionth customer.” The customer signing the contract received a one-day free rental from A Tool Shed.
“The customer didn’t believe it,” said Alfredo Ramirez, branch manager of the Hollister, Calif., branch who wrote the one millionth contract. “The customer called his wife who came down to the store to take pictures because she also couldn’t believe her husband was our one millionth customer and would be receiving a free rental.”
To celebrate the milestone, Point-of-Rental had pizzas delivered to each of A Tool Shed’s stores, along with a cake that A Tool Shed CEO Robert Pedersen delivered to the store that wrote the contract.
“We wanted to recognize this accomplishment and show that we appreciate their hard work,” said Point-of-Rental CEO Wayne Harris. “We think of our customers as partners; we design our software to increase their success, and their success increases ours.”
