Manitowoc Crane Care has selected Syncron’s Supply Chain Planner software as part of its continued drive to delivering the highest possible levels of customer service.
“Manitowoc Crane Care provides the strongest crane support, anywhere and everywhere with over 1,000 dedicated professionals around the globe. We have over 300 direct and dealer stocking locations and over 150,000 unique part numbers in inventories and thousands of service technician’s throughout the world,”
“We have a high-caliber Crane Care support team that manages our parts supply chain day-to-day,” said Jérôme Chanel, director global supply chain, Manitowoc Crane Care. “They needed more advanced technologies to help us to enhance our competitive edge and exceed our customers and users expectations from the world leader. We have selected Syncron as a partner who would be able to help us to deliver our vision of a single-optimized global aftermarket supply chain, providing our customers with dependable part availability no matter where in the world they operate our products.”
Seven out of the top 13 largest construction equipment manufacturers in the world now use Syncron solutions to assist them in effectively managing their aftermarket supply chains on a global basis, according to Syncron CEO Anders Grudén.
“We have achieved this position by helping our customers to establish centralized supply chain processes across complex systems landscapes,” Grudén said. “We are proud that Manitowoc has selected Syncron and we look forward to supporting their implementations in North America and across the rest of their global network.”