JLG Industries last week announced that it has developed an extended warranty program for all boom, scissor and telehandler products sold in the United States and Canada. Customers can extend their warranty to three or five years.
“Our customers look to us for innovative ways to enhance their profitability,” said Tim Morris, JLG’s vice president of sales and market development for North America. “In early 2008, we introduced an extended warranty for our ES scissors and the feedback has been outstanding. As a result, we’ve expanded this program to help customers enhance resale value and limit exposure to costly repairs.”
For booms and scissors, a 3-Year/3,000 hour and a 5-Year/5,000 hour extended warranty is offered. These two options are also available for telehandlers, with a third option of a 5-Year/5,000 hour powertrain-only option. The extended warranty must be purchased at the time of original equipment purchase. The unused portion of an extended warranty is transferrable upon sale of the equipment.
JLG’s warranty products and processes are a part of Ground Support – the company’s initiative to provide world-class aftermarket support throughout the life of its equipment. The extended warranty products are a continuation of the JLG standard warranty. Claims can be processed online via Online Express.
The extended warranty is available for:
• JLG ES scissors
• JLG RT scissors
• JLG LE scissors
• JLG telescopic booms
• JLG articulated booms
• JLG electric and mast booms
• JLG all-wheel steer and rear-pivot telehandlers
• Lull telehandlers
• SkyTrak telehandlers
An Oshkosh Corp. company, JLG Industries is headquartered in McConnellsburg, Pa.