International Exchange Participants Learn New Business Practices

Both participants in the latest international rental exchange learned the differences in rental business practices between the U.S. and Australia, gaining valuable lessons they can apply when they return to their respective jobs.

Todd Daymont, manager of American Party Rentals in Durham, N.C., is back at his business following six weeks working at Harry the Hirer in Richmond, Victoria, Australia. “The exchange was a wonderful and positive learning experience that added much to my knowledge of the party and event rental industry,” Daymont said. “I had a great time and learned quite a bit about the way business is done in Australia compared to the United States. I have many good business ideas that I can’t wait to share with others.”

Michael Hayek, branch manager of Kennards Hire P/L in Sydney, Australia, also had a six-week rental exchange, working at three U.S. rental businesses: Eagle Rentals in Seguin, Texas; Taylor’s Rental Equipment in Fort Worth, Texas; and Taylor Rental/A&A Tents in Shreveport, La. In addition, he attended the Texas Rental Association Roundup in San Antonio, in September and the American Rental Association Leadership Conference in Orlando, Fla., Oct. 16-18.

“I learned so many things about the way business is done in the U.S. compared to how we do it in Australia,” Hayek said. “The competition is much more intense in the U.S., which changes the business plan and how business is conducted.”

The next round of rental exchanges will be during mid and late 2010.

The international rental exchange program is a partnership between the member associations of The Global Rental Alliance to advance careers in rental and increase worldwide awareness of the equipment rental industry. The ARA Foundation facilitates the program on behalf of The Global Rental Alliance. The Alliance associations include ARA, Canadian Rental Association, DLR of France, European Rental Association, Hire Association Europe, Hire Industry Association of New Zealand and HRIA.

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