Volvo Construction Equipment is including as standard its remote monitoring telematics system on larger machines along with a free three-year CareTrack service subscription to customers in the United States and Canada. Also available is the option to extend the free service for five years with a Customer Support Agreement.
Wheel loaders larger than 10 tonnes, excavators larger than 12 tonnes, articulated haulers and motor graders in the United States and Canada will come standard-equipped with the CareTrack telematics system, along with a free three-year CareTrack customer subscription.
“Volvo Construction Equipment understands the importance of maximizing machine uptime, while controlling maintenance costs,” said Kenneth Silverman, vice president product support for VCE North America. “CareTrack is a system designed specifically desiged with the customer in min. Remotely CareTrack facilitates mapping and tracking, monitors machine utilization and fuel consumption, and manages maintenance costs through the unique service planning features.”
CareTrack communicates using a GSM/GPRS mobile network and/or satellite technology to send comprehensive, real-time proactive reporting. Data is available securely and instantaneously to any remote online connection.
“Volvo supports this telematics equipment through a dedicated CareTrack Solution Center located in our North American headquarters in Asheville, N.C.,” said Silverman.