In an increasing trend of synergizing its car rental and equipment rental divisions, Hertz Corp has opened a Gulf Coast Customer Care Center to assist retail customers, businesspeople and government employees traveling to the Gulf Coast area who need rental cars and equipment for clean-up-related activities. The Care Center can be reached by calling 1-888-932-7259 or accessed online at www.hertz.com/gulfhelp.
Trained customer care representatives are renting cars and SUVs as well as a wide range of equipment.
“Since the beginning of the Gulf Coast crisis, Hertz has been on the ground providing assistance to business and government customers,” said Hertz chairman and CEO Mark Frissora. “Hertz is in a unique position to offer both car and equipment rental solutions, and demand has increased steadily since the crisis began. The creation of a one-stop Customer Care Center provides an easy way for organizations and individual customers assisting with clean-up efforts to work with Hertz.”
With the increased rental needs by corporate and government entities, including FEMA and the Coast Guard, traveling to the Gulf Coast area, Hertz Equipment Rental has ordered more than $7 million worth of equipment and is transferring trucks, vans and shuttle buses to its equipment rental offices to meet customer demand. HERC is also in the process of opening on-site base camps in Alabama and Florida to provide easier access to cars and equipment for its corporate customers.
Hertz Rent A Car has relocated several hundred vehicles, including SUVs and vans, into the region.
“At Hertz, we have decades of experience mobilizing quickly to provide support as the nation deals with major catastrophes,” added Frissora.
Hertz is based in Park Ridge, N.J. HERC is No. 4 on the RER 100.