San Diego-based Qualcomm, a provider of business-to-business wireless enterprise applications and services, last week announced the commercial availability of the Equipment Management Center, a service that combines the power of the GlobalTRACS equipment management system with advanced reporting to enhance the abilities of construction equipment companies, rental companies and contractors to view equipment information where, when and how they need it.
The new service will facilitate increased productivity and profitability and can be tailored by Qualcomm’s professional services team for each customer’s specific business needs. The Equipment Management Center is designed to be flexible and easy to use — where critical information, from machine location and health, to rental status and preventive maintenance timing, is made available and easy to view.
Qualcomm’s professional services team is available to work with customers to ensure that the data in the Equipment Management Center is customized for their specific business needs. Mapping features contain visual displays of equipment locations and status at a glance, including drill-down and zoom-to-view details of all equipment.
Equipment displays include maintenance management, which shows all equipment currently due, past due or coming due for service, and can generate precise routing for dispatching service technicians. Other displays can include such information as identifying units scheduled for pick-up — which identifies all the equipment, including scheduling information — and a reporting status display that allows users to quickly identify units that have not reported in the last 24 hours. The initial release of the Equipment Management Center is designed to run via a Microsoft Windows client-server application. The company plans to release a web-based version of the service this spring.