GCIron.com, an online supplier of construction equipment and parts, has developed a free on-line resource for members of the construction industry.
The GCIron Troubleshooting Wizard assists in diagnosing equipment problems, servicing such manufacturers as Essick, Gradall, JLG, Lull, Sullair, EDCO, MQ Power, MultiQuip, Sky Trak and Stow. Designed with the end-user in mind, the trademarked Wizard provides detailed diagrams, diagnosis and lists of solutions to help solve complex equipment malfunctions. To provide added customer service, users can call upon live chat with service technicians and a toll-free number to talk through equipment problems.
“The ‘Troubleshooting Wizard’ empowers the consumer and has proven to be a valuable ‘trade secret,’” said, co-founder of GCIron.com and developer of the “Wizard” solution. “There is nothing like this in the industry.”
Frank Villella started the company with his brother, Joseph, five years ago, building upon their 40 years of combined experience in the renting and selling of construction equipment. Serving various market sectors including construction, electricity, plumbing, property maintenance and municipalities, GCIron.com has built a worldwide presence extending beyond the web, shipping equipment and parts across the globe.
GCIron.com sells parts and services more than one thousand types of industry-grade equipment such as concrete mixers, forklifts, pumps, generators, welders, scarifiers, lifts, saws, and air tools by various manufacturers.
For more information, visit www.GCIron.com.