Ditch Witch last week announced it has redesigned the parts section on its website to make it easier for customers to get detailed information about genuine Ditch Witch parts.
The new Ditch Witch parts section features easy navigation and updated photos and information about digging system components, electronic guidance and locating equipment, vacuum excavation system components, drill pipe, and replacement parts. New interactive features include a drilling fluid formulator for horizontal directional drilling applications, and a tool selector to help users quickly and easily identify the type of Ditch Witch downhole tools, such as bits and backreamers, that work best in different types of soil.
“We look at our website the same way we look at any Ditch Witch product — with a constant focus on improvement,” said Jaime Wines, parts product manager for The Charles Machine Works. “How can it be more productive for our customers? How can it improve the customer’s overall experience? With the upgrade to the parts section, we’re confident that our customers will appreciate easier access to information that they can use to significantly improve their efficiency.”
The parts section also features a tab to access and download Ditch Witch parts catalogs.
For more information about genuine Ditch Witch parts, visit ditchwitch.com/parts.