Subaru last week announced at the World of Concrete in Las Vegas that it is the first and only manufacturer to offer a five-year warrantyon its industrial engines and power products. Previously, the company was the first in the industry to offer a three-year warranty. Subaru featured its complete line of industrial engines covered under the new five-year warranty at the show and will be an exhibitor at the upcoming Rental Show Feb. 6-8 in New Orleans.
Included in the new five-year warranty program are Subaru’s lines of portable generators and de-watering pumps.
“Just as Subaru has always set the benchmarks in engineering, innovation and the design of industrial engines, the company is also an industry leader in service and support,” said Brad Murphy, executive vice-president and chief operating officer. “The 5-year warranty exemplifies our commitment to providing the best engines, and the confidence we have to stand behind them.”
Though the longer coverage period is new, the hassle-free warranty claims program from Subaru remains the same, the company said. An easily accessible online form is designed to simplify transactions and minimize complicated paperwork. Furthermore, Subaru has made a commitment to honor all borderline claims, with the tie always going to the customer.
The new five-year warranty covers authorized dealers’, distributors’ and service centers’ full shop labor rates. Engines in the Subaru product line covered by the five-year warranty include the full line of EX Series, overhead cam engines, which is nine models ranging in horsepower from 4.3 to 14, as well as three EH Series, V-Twin cylinder engines offering from 20.5- to 28-horsepower. Power products in the Subaru line covered by the five-year warranty include the full line of RGX Industrial Series generators and Inverter Series generators, and all gas-powered pumps including centrifugal, semi-trash, trash and diaphragm series.
Subaru Industrial Engines are manufactured by Fuji Heavy Industries Ltd., Japan. Fuji Heavy Industries is a diversified manufacturer of Subaru automobiles, aircraft, ecotechnologies and industrial engines and equipment.