Leading aerial work platform manufacturer JLG Industries was selected “Strategic Supplier of the Year” by United Rentals, JLG announced. JLG also won this award in 2010. JLG was judged and selected by United Rentals employees through an internal survey, which went to all of United Rentals’ branches and was shared with more than 800 managers, sales and service personnel.
The award also takes into account the supplier’s impact on United Rentals’ corporate objectives through the delivery of exemplary quality, service and efficiency.
“This award is particularly meaningful to us because we were judged by United Rentals employees, and, as such, it confirms that our customer-focused culture is both appreciated and achieving results as it provides our customers with unparalleled service, quality and support,” said Frank Nerenhausen, Oshkosh Corp. executive vice president and president of JLG Industries.
The objectives of the award are to raise awareness of the key role suppliers play in the company’s corporate success, reward and reinforce strong supplier partnerships.
“From faster access to parts, to 24/7 technical support and a comprehensive training program, both onsite and online, JLG Ground Support is dedicated to helping customers like United Rentals maintain peak performance and uptime,” said Nerenhausen. “Our broad array of services includes aftermarket parts, call center support, service centers, warranty programs, a fleet of pre-owned equipment and an industry-leading reconditioning program, which taken together enable us to reach out to customers around the world and support their individual needs, efficiently and cost-effectively.”
JLG Industries is headquartered in McConnellsburg, Pa., and is owned by Oshkosh Corp.