RMI Corp. releases its Contact Relationship Management for Advantage Mobile users, enabling them to generate rental or sales quotes; look-up customer and prospect information, including history; email current and historical customer documents, including invoices and receipts; and more.
“Since September 2011 we have seen mobile users more than double, leading to the development of CRM functionality for Mobile users,” says David G. Richards, vice president of client services. “The ability to add and modify contact information for the people you interact with when you are interacting with them is paramount.”
The time, effort and paper previously wasted to collect contact information received in the field on a jobsite, and then input after the user returns to his or her desk, is now unnecessary with CRM for RMI’s Advantage Mobile users.
“At RMI, we believe processes should be simple for our customers,” Richards says. “With this in mind, we designed quick quoting for Mobile users that allows them to generate a sales or rental quote in just a few steps and email it from their smart device.”
Advantage Mobile users interact with the Advantage solution through a simplified interface designed specifically for the small screens found on smart phones, barcode scanners and other mobile devices. Contact Relationship Management for Advantage Mobile users is immediately available to Advantage customers. www.rmiusa.com/