Rent Talk http://rermag.com/blog/19860/feed Rent Talk is the premier blog of Rental Equipment Register Magazine en A New Approach to Customer Satisfaction http://rermag.com/blog/new-approach-customer-satisfaction <div class="node-body blog-body"><div></div>Seems like customer satisfaction surveys are all the rage these days. You call a company on the phone for whatever reason and you’re invited to stay on the line and give some feedback. But do you really feel “satisfaction” from this experience?</div> <p><a href="http://rermag.com/blog/new-approach-customer-satisfaction" target="_blank">read more</a></p> http://rermag.com/blog/new-approach-customer-satisfaction#comments Rental Profiles Silver Rent Talk Wed, 01 Jun 2016 16:00:00 +0000 80101 at http://rermag.com Encouraging Trends on the RER 100 http://rermag.com/blog/encouraging-trends-rer-100 <div class="node-body blog-body"><div></div>While there seems to be plenty of jobs going on right now, with non-residential, residential – especially multi-family – and other kinds of construction doing pretty well, there are definitely different views on just what phase of the upswing we are in.</div> <p><a href="http://rermag.com/blog/encouraging-trends-rer-100" target="_blank">read more</a></p> http://rermag.com/blog/encouraging-trends-rer-100#comments Business Info Analysis Rer 100 Silver Rent Talk Sun, 01 May 2016 16:00:00 +0000 79121 at http://rermag.com Incentives that Might Give you an Edge http://rermag.com/blog/incentives-might-give-you-edge <div class="node-body blog-body"><div></div>Of course, finances matter, and giving employees the opportunity to get a share in the company’s success is a big part of employee satisfaction and a more motivated performance for sure. But there is also the feeling of being part of something.</div> <p><a href="http://rermag.com/blog/incentives-might-give-you-edge" target="_blank">read more</a></p> http://rermag.com/blog/incentives-might-give-you-edge#comments Business Info Analysis Silver Rent Talk Fri, 01 Apr 2016 16:00:00 +0000 76841 at http://rermag.com Stay Safe and Keep the Faith http://rermag.com/blog/stay-safe-and-keep-faith <div class="node-body blog-body"><div></div>More and more people are getting trained in <span class='keyword_link'><a href="http://rermag.com/aeriallifting?intlink=autlink" title="Read more about aerial equipment">aerial work platform</a></span> safety and it can never be emphasized enough how important it is. </div> <p><a href="http://rermag.com/blog/stay-safe-and-keep-faith" target="_blank">read more</a></p> http://rermag.com/blog/stay-safe-and-keep-faith#comments Aerial/Lifting Silver Rent Talk Tue, 01 Mar 2016 17:00:00 +0000 75711 at http://rermag.com Niches, Lions and a Lift Named Lucille http://rermag.com/blog/niches-lions-and-lift-named-lucille <div class="node-body blog-body"><div></div>It’s not every day when somebody calls a rental center and says they want to rent “Lucille.”</div> <p><a href="http://rermag.com/blog/niches-lions-and-lift-named-lucille" target="_blank">read more</a></p> http://rermag.com/blog/niches-lions-and-lift-named-lucille#comments Business Info Analysis Silver Rent Talk Mon, 01 Feb 2016 17:00:00 +0000 74281 at http://rermag.com A Few Ways of Looking at 2016 http://rermag.com/blog/few-ways-looking-2016 <div class="node-body blog-body"><div></div>As we begin a new year, every company has its expectations, budgets and projections, and in the rental business, a lot has to do with how the economy will perform.</div> <p><a href="http://rermag.com/blog/few-ways-looking-2016" target="_blank">read more</a></p> http://rermag.com/blog/few-ways-looking-2016#comments Business Info Analysis Silver Rent Talk Fri, 01 Jan 2016 17:00:00 +0000 73381 at http://rermag.com Ingenious Ideas and the Power of the Broom http://rermag.com/blog/ingenious-ideas-and-power-broom <div class="node-body blog-body"><div></div>All these products start from ideas, often from customers asking for different capabilities that aren’t there yet. Then comes the hard work of figuring out a way to create that capability in a way that works.</div> <p><a href="http://rermag.com/blog/ingenious-ideas-and-power-broom" target="_blank">read more</a></p> http://rermag.com/blog/ingenious-ideas-and-power-broom#comments Contests Rent Talk Tue, 01 Dec 2015 17:00:00 +0000 73031 at http://rermag.com Engine Education and Job Ready http://rermag.com/blog/engine-education-and-job-ready <div class="node-body blog-body"><div></div>Now that Tier IV machines are getting out there on jobsites, I’m particularly interested in the reaction of rental companies. Some are saying the <span class='keyword_link'><a href="http://rermag.com/tools/engines-0?intlink=autlink" title="Read more about engines">engines</a></span> are fine and perform well. Others are saying quite the opposite.</div> <p><a href="http://rermag.com/blog/engine-education-and-job-ready" target="_blank">read more</a></p> http://rermag.com/blog/engine-education-and-job-ready#comments Engines Silver Rent Talk Sun, 01 Nov 2015 17:00:00 +0000 71871 at http://rermag.com Expect the Unexpected http://rermag.com/blog/expect-unexpected <div class="node-body blog-body"><div></div>The new “normal” is to expect the unexpected. The first 15 years of this century should have taught us that much at least.</div> <p><a href="http://rermag.com/blog/expect-unexpected" target="_blank">read more</a></p> http://rermag.com/blog/expect-unexpected#comments Generators Pumps Silver Rent Talk Thu, 01 Oct 2015 16:00:00 +0000 71551 at http://rermag.com Selling the Concept of Preparation http://rermag.com/blog/selling-concept-preparation <div class="node-body blog-body"><div></div>While nobody wants to see tragedy strike, the reality is that natural disasters and electricity outages result in opportunities for the rental business.</div> <p><a href="http://rermag.com/blog/selling-concept-preparation" target="_blank">read more</a></p> http://rermag.com/blog/selling-concept-preparation#comments Business Info Analysis Power Generation Rent Talk Tue, 01 Sep 2015 16:00:00 +0000 70351 at http://rermag.com